Truckfile helps haulier navigate digital age of maintenance

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Haulier James Shaw & Son says it has benefitted from using Truckfile for vehicle maintenance recording. 

The operator has seen efficiency rise thanks to reductions in time and hassle thanks to the new digital management systems.

The Merseyside-based operator now uses Truckfile packages to keep its fleet of 36 tractor units and 59 trailers safe and compliant. 

In addition, the technology is vital to its in-house workshop, which is staffed by two technicians and a tyre fitter.

The move to digital management happened almost by chance, explained general manager, Chris Thompson. 

“I was actually on the RHA website looking for some new defect reporting stationery, when I came across an advert for Truckfile. 

“I dug a bit deeper and could see the potential for making our fleet compliance management much smoother. 

“The cost seemed very competitive too so we decided to go for it and it’s one of the best things we’ve ever done.”

 Thankfully, Truckfile’s Workshop Application quickly fulfilled all its promise, for example, improved efficiency.

“The best aspect for me is the visibility,” added Thompson. 

“For example, every bit of information I need about all our vehicles is there on one screen,” 

“Also, I can see which trucks need servicing, MOT testing, taxing or tachograph calibration. 

“So I don’t have to go looking for anything, it’s all right there in front of me.”

Meanwhile, the benefits of systems from Truckfile stretch beyond the workshop staff.

“Drivers can do their daily checks with smartphones and don’t have to carry paperwork around with them,” says Thomspon. 

“It’s also much easier for the office to keep track of all our trailers.” 

Concluding, Thompson said: “The system records whenever one is collected or dropped off and the information is instantly accessible.’

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